Cigna Medicare Advantage

The City of Middletown is pleased to tell you that effective January 1, 2024, we are offering our Medicare-eligible retirees a new group Medicare Advantage plan administered by Cigna Healthcare.

For More Information

If you have any questions about this new plan options, Cigna is here to help. Call Cigna True Choice Core Medicare (PPO) Customer Service at 1-888-281-7867 (TTY 711).   Cigna representatives are open 8 a.m. – 8 p.m. local time. From October 1 to March 31: seven days a week; from April 1 to September 30: Monday to Friday.


City Retirees if you have questions, please contact the Risk Management Office at (860) 638-4825, Monday through Friday 8:00a to 4:30p.  Board of Education Retirees, please contact Kathy Famiglietti at (860) 638-1409, Monday to Friday 7:30a to 4:30p.